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Promotion with Account Tags

Use Case: You want to create a promotion to give VIP account shoppers discounts.

To set this up in the Promotions Builder:

Setup Account Tags

Pre-condition: Your store should have setup some accounts. See Account Management.

  1. In Commerce Manager, go to Orders > Accounts > Account Tags.
  2. Click New account tag.
  3. Fill in the required information and Save to create the new account tag. (e.g. create a tag named VIP)

For more details, see Account Tags.

NOTE: For storefront use, ensure the Account Management Authentication Token is regenerated and updated in the API request header EP-Account-Management-Authentication-Token when applying promotions to the cart. This is necessary because the account tag and associated account status are stored in the session token. If the account tag or account association changes, a new token must be generated to reflect the updated status.

For more details, see Account Management Authentication Token

Demo Video

Assigning Account Tags
Assigning Account Tags to Accounts

Setup Promotion

  1. In Commerce Manager, go to Merchandise > Promotions > Builder. Edit or create a new promotion.
  2. Under Conditions, select Account Tags condition.
  3. Select the account tag (e.g. VIP)
  4. Click Done.
  5. Under Actions, select the desired discount action. (e.g. cart discount 50% off)
  6. Click Create promotion to create the promotion.

Result:

  • When an authenticated account shopper with the matching account tag (VIP) adds eligible items to their cart and applies the promotion, the discount is applied.

Demo Video

Create a promotion with an Account Tag Condition
Create a promotion with an Account Tag Condition