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MAJOR Proration and Dunning are now available for subscriptions.

  • Proration is the adjustment of charges or credits on a subscribers account based on the amount of time a service is used. Proration ensures that subscribers are only charged for the actual time they use the service, whether they upgrade, downgrade, start, or cancel their subscription partway through a billing cycle. This means fair billing for your subscribers and provides you with the flexibility to change your subscribers subscriptions at any time. For more information, see Proration Policies.
  • Dunning rules describe the process for collecting outstanding payments for recurring subscriptions and what action is taken after the defined number of payment attempts have failed to successfully take payment. For example, if a customer's payment fails, Subscriptions automatically retries the payment up to X times over Y days, reducing churn and increasing revenue recovery. For more information, see Dunning Rules.

MAJOR In Subscriptions, events are now observable. Events are actions that occur in Subscriptions such as a subscriber changing their address or a subscription changing from active to inactive. This enables you to integrate Subscriptions with external systems like enterprise resource planning, fulfilment and other systems. For more information, see Subscriptions API Documentation.

MAJOR Elastic Path Subscriptions is now available. Elastic Path Subscriptions allows you to offer your customers subscriptions and recurring billing for your products and services. Elastic Path Subscriptions gives you the flexibility to pause, update, or reactivate your subscription offerings, change billing cycles, and apply discounts. You can create subscriptions using the Elastic Path Subscriptions API or Commerce Manager. For more information see Subscriptions.