Integrating with Coveo

You can integrate Commerce with Coveo quickly and easily in Commerce Manager.

Whenever you publish a catalog, the full catalog will be synced to Coveo. This is triggered using events delivered by a webhook.

1. When a catalog is published, a catalog-release.updated event is triggered.
2. Once a catalog-release.updated event is received by the webhook, the integration begins to execute.
3. The integration performs the following:
   • Builds a taxonomy for the catalog.
   • Retrieves the mapping for Commerce fields to Coveo fields.
   • Adds any missing fields to Coveo.
   • Delete Coveo contents.
   • Sync all products to Coveo.

For more information, watch a video.

Collecting Your Setup Information

Before you begin configuring your Coveo integration in Commerce Manager, you need to collect the necessary setup information from Coveo and Commerce Manager.

caution

Collect the following information and make sure you have it available, for example, in a text file, before configuring your Coveo integration in Commerce Manager. If you leave the Coveo Integration page in Commerce Manager, the integration is not saved and you must remove the integration and create a new one.

Collecting Coveo Setup Information

You can find this information in the Coveo Administration Console.

Option	Description
Coveo Organization ID	The key given to your organization. You can find this by clicking Organization > Settings and selecting the Organization tab.
Source ID	The URL of your Coveo source. You can find this by clicking Content > Sources, selecting your source, and clicking Edit.
Coveo Source API key	The key you stored when you created your source.
Coveo Fields API key	The key you created that has access to create fields.
Coveo Site URL	The base URL to be prefixed to the product URL. For example, if your products URL is https://your.domain.com/products/:slug then your base URl is https://your.domain.com/products/.

Collecting Commerce Manager Setup Information

Collect the following Commerce API keys. You can find this information in SYSTEM > Application Keys in Commerce Manager when logged in as a user with Seller Admin privileges.

Commerce API Key	Description
Commerce Base URL	Your Commerce base URL.
Commerce Client ID	Your Commerce Client ID.
Commerce Client Secret	Your Commerce Client Secret.
Commerce Integration Webhook Secret Key	This can be anything you choose.

note

When integrating with third-party providers, we recommend you use the closest region in the third-party service to reduce latency as much as possible. See Regions and URLs table.

Configuring the Integration

Now that you've collected the setup information, let's begin by configuring the integration.

1. In Commerce Manager, go to COMPOSER > Integrations Hub.
2. Under Search, click on the Coveo Full Catalog Sync Integration.
3. Click Configure. The Trigger details are displayed. 1, Click Next.
4. Enter the setup information you collected previously.
5. Click Finish.

The integration starts an execution which:

• Configures a webhook to listen to the catalog-release.updated event, named EPCC Coveo Integration.
• Creates a flow for containing field mappings between Commerce and Algolia, called Coveo Mapping.

caution

It is important that you don't delete the Coveo Mapping flow or the EPCC Coveo Integration webhook, or the integration ceases to work.

Now that you've configured the integration, let's learn how you use it.

Understanding Field Mappings Between Commerce and Coveo

To sync the catalog to Coveo you must map the data to pass from Commerce to Coveo.

The integration uses a flow to contain the fields that you want to pass from Commerce to Coveo. These can be any fields you like. There are some special fields and a default set which are created when you first configure the integration. See the table below.

Coveo fields must have:

• A field type of either LONG, LONG_64, DOUBLE, DATE or STRING.
• Coveo schema details such as a JSON object containing any additional data needed.
• Coveo Facet is either TRUE or FALSE, depending on if the Coveo field is used as facet or not.
• Coveo Multifacet is either TRUE or FALSE, depending on if the Coveo field is used as a facet with multiple values or not.
• Multifacet tokenizer if the Coveo field is a multivalued facet where character delimits the values.

The following table describes some example fields in Commerce Manager and their corresponding fields in Coveo.

Commerce Field	Maps to Coveo Field
attributes.productId	ep_product
attributes.commodity_type	ep_commodity_type
attributes.description	ep_description
attributes.mpn	ep_mpn
attributes.name	ep_description
attributes.sku	ep_sku
attributes.slug	ep_slug
attributes.status	ep_status
upc	ep_upc
main_image	ep_main_image_url in Coveo. You can change the name in Coveo but if you also change the field name in Commerce Manager, the URL lookup function is not triggered.
taxonomy	ep_categories. This field is used to trigger the creation of a hierarchy in Coveo.

Creating New Field Mappings

1. In Commerce Manager, go to the Coveo Mapping page under the Flows. (If you just configured your integration, refresh your Commerce Manager tab to pick up the newly added flow from the integration.)
2. Click New Entry.
3. Create the field mappings you desire by supplying the EPCC Field, the Coveo Field, the Coveo Field Type, and the additional Coveo details in the entry.
4. In Coveo, create the fields described above. Refer to the documentation provided with Coveo for more information.