Creating a Promotion to Exclude Items from Promotion Eligibility

Use Case: You want to create a promotion where certain products are excluded from making the cart eligible for a discount.

In this scenario, you can set a condition to exclude specific products, categories, or products with certain attributes from making the promotion eligible for a discount. For example, if shoppers buy any product in the Fashion Rings Jewellery category, they will receive 20% off one of the cheapest items. However, if the excluded item, such as the Platinum Flower ring, is the only item in the cart, the discount will not be triggered.

To set this up in the Promotions Builder:

1. Add a condition: Select the eligible category for the promotion condition, such as the Fashion Rings Jewellery category, to determine which products should be considered for the discount.
2. Add exclusion: Specify the specific products, categories, or attributes that should be excluded from making the cart eligible for a discount. For example, exclude the Platinum Flower ring.
3. Set up the promotion: Specify the discount details, such as the percentage off and applicable products or categories in the Actions section. See Creating Actions.