Docs - Elastic Path Commerce Cloud

Companies typically have multiple personas who have different responsibilities. These personas, which are called roles, need different functional and feature access to Elastic Path Commerce Cloud depending on their responsibilities.

Elastic Path Commerce Cloud supports the following roles and permissions:

Basic: User does not have any permission assigned.
Seller admin: User has permissions to modify every aspect of the store.
Marketing/Sales: User has permissions to modify catalog and flows, but cannot change the store settings or customers.
Support: User has permission to modify customers and orders only.
IT Developer: User can only modify store settings.

The following table shows the access permissions associated with each role:

Area	Basic	Seller Admin	Marketing/Sales	Support	IT/Developer
Catalog	No	Yes	Yes	No	No
Orders	No	Yes	No	Yes	No
Customers	No	Yes	No	Yes	No
Files	No	Yes	Yes	No	No
Flows	No	Yes	Yes	No	Yes
Promotions	No	Yes	Yes	No	No
Settings	No	Yes	No	No	Yes
Billing	No	Yes	No	No	No
Accounts	No	Yes	No	Yes	No
Application Keys	No	Yes	No	No	Yes
Integrations Hub	No	Yes	No	No	Yes

A role assigned to a user in a store is restricted to that store. The same user can have different roles in different stores.

For any Elastic Path Commerce Cloud store that is created before the release of roles service, all users in the store is set with the Seller Admin role.

For a production or enterprise Elastic Path Commerce Cloud store, please ensure that more than one user with a Seller Admin or IT/Developer role are invited and added to the store.

Roles

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